Quick User Guide

Important information

• Battery charging: You need a 5V/1A power adapter. Do not charge the device with an adapter rated above 5V/1.5A, as this can damage the battery. Charge for a maximum of 4 hours. Try not to use the watch when the battery is below 5%.
• 4G: This model works over 4G, giving faster geolocation and extra features compared with 2G models.
• Water resistance: For fresh water only, to a maximum depth of 1 metre and up to 30 minutes of immersion. Incorrect use can permanently damage the device. Water damage is not covered by the warranty. Not suitable for water sports. Make sure the SIM card cover is fully screwed in and in perfect condition, to keep the device watertight.
• SIM: Nano-SIM size. Single line only; duplicate or multi-SIM cards are not supported. For the device to work correctly, the SIM needs data balance (at least 500 MB) and call credit.
• Warranty: To claim the warranty, the device must not have been tampered with. Do not try to open or take the watch apart. The smartwatch contains small parts that can be a choking hazard if swallowed, and mishandling its internal components can cause irreversible damage. The battery carries a 6-month warranty.
• Warning: Do not expose the device to high temperatures. Keep it away from any heat source and avoid direct sunlight.

Grupo SaveFamily S.L. is not responsible for misuse of the device. This smartwatch is not a medical device. Its data is for guidance only. Consult a doctor if you notice anything unusual about your health.

SIM installation

SaveFamily watches need call and data credit to work correctly (this matters for the device to function properly). The SIM size is nano-SIM.

Always insert the card with the watch switched off, into the slot on the side of the watch, with the chip facing up and the notch facing inward. You should hear a “click” as you press the card fully in — this confirms it’s inserted correctly.

If your SIM card is not a SaveFamily SIM, please remove the PIN from the SIM using a mobile phone before inserting it (how to remove the PIN). Make sure it has data and coverage. This will prevent installation errors.

Box contents

Check that your box contains the following items. Accessories must be genuine SaveFamily accessories for the watch to work correctly.

• SaveFamily watch
• Power adapter
• USB cable
• SIM cover screws
• Removable SIM cover
• Screwdriver

*Subject to change.

Change your smartwatch’s language

1. Go to the Settings menu.
2. Swipe up to the Languages icon and change your device’s language. If it does not appear in the main list, go to “More”.

You can also change the language from the App.

How to fit the straps

The Slim 2 is compatible with both a fabric strap and a silicone strap.

1. Step 1: Slide the metal clasp and fit the buckle into the holes.
2. Step 2: Adjust the strap to fit your model.

Register the watch in the app

The Slim 2 is managed with the SaveFamily Connect app. To find out how to create your account, register the watch and use each feature of the app, see the SaveFamily Connect section.

Help Desk

Can’t register the watch

• Make sure you’ve entered the REGCODE correctly.
• If you’re registering the device under a different user, the primary user must authorise that registration.

The device isn’t connecting to the internet

• Check that the SIM has data access.
• Insert the SIM into a phone and turn off that phone’s WiFi.
• Now try browsing the internet. Turn on data roaming if needed.

Battery doesn’t last

• Make sure you’re using a 5V/1A power adapter.
• Check that the SIM has active data credit.

Set up the APN

If the device’s mobile data hasn’t turned on automatically, check the APN codes.

Safety warnings

1. Lithium battery: The smartwatch’s battery contains lithium, a flammable material that requires proper handling. Only use the charger supplied with the device. Using unofficial chargers can cause overheating, fire, or even explosions.
2. Extreme temperatures: Do not expose the smartwatch to extremely high or low temperatures. Temperatures above 40 °C or below 0 °C can damage the battery, reducing its charging capacity and the device’s lifespan.
3. Recycling and correct disposal: Do not dispose of the device or its battery with household waste. The lithium battery must be recycled according to local regulations. Use authorised electronic-waste recycling points.
4. Do not disassemble the device: Do not try to open or take apart the watch. The smartwatch contains small parts that can be a choking hazard if swallowed, and mishandling its internal components can cause irreversible damage to the device.
5. Water protection: Although the device may be water-resistant, it is not suitable for prolonged water activities or for submersion in hot water. Avoid direct exposure to salt water, chlorine, or soaps, which can damage its protective seals.
6. Keep away from chemicals: Avoid letting the device come into contact with harsh chemicals such as detergents, oils, or industrial cleaners, as these can damage the watch’s materials and affect how it works.
7. Do not leave in direct sunlight for long periods: Do not leave the smartwatch exposed to direct sunlight for extended periods, such as inside a car or on outdoor surfaces. Direct sunlight can overheat the device and damage its internal components.