Configuring Internet (mobile data) on the watch is necessary to use features like real-time geolocation or video calls. The process differs depending on the model:
| SaveFamily Models | Configuration Method |
|---|---|
| Slim, Enjoy, Superior, Junior | Via SMS (Step-by-step instructions below) |
| Savewatch+, Iconic, Iconic+, Senior | From the watch itself (Step-by-step instructions below) |
✅ Before starting: Prerequisites
Check these points to ensure successful configuration:
- Active SIM card: Use a nano-SIM with mobile data activated and sufficient credit to send configuration SMS and use data afterwards. SaveFamily recommends a minimum of 500 MB of data per month for optimal performance.
- Card setup: Disable the PIN code of the SIM before inserting it into the watch. This is essential.
- Coverage: Verify that the watch is turned on, has mobile network coverage, and the SIM is correctly inserted.
🧩 Step-by-step instructions by model
1. For Slim, Enjoy, Superior, Junior models (SMS Configuration)
This method uses a special SMS with the APN to configure the network.
- Step 1: Send the configuration SMS
From a mobile phone, send a text message to the watch's phone number. The SMS content must be the specific text string for your operator, according to the table in the next section. - Step 2: Confirmation and restart
After sending the SMS, the watch will respond with an automatic confirmation message. Turn the watch off and back on to apply the changes.
2. For Savewatch+, Iconic, Iconic+, Senior models (Manual configuration from the watch)
In these models, you enter the network data manually in the settings menu.
- On the watch, go to Settings > Mobile Networks > APN.
- Select Options > New APN.
- Fill in the fields with your operator's data (see table below):
- Name: Enter your company's name (e.g., "Movistar").
- APN: Enter the corresponding APN (e.g.,
telefonica.es).
- Save the configuration.
- Select the new APN profile created and press "Use" to activate it.
- Finally, restart the watch from Settings > Restart to apply the configuration.
📋 APN Configuration Table by Operator
Use the exact data corresponding to your model and company.
| Company | APN for Iconic+, Senior, Savewatch+ | Configuration SMS for Slim, Enjoy, Superior, Junior |
|---|---|---|
| Movistar | telefonica.es | pw,123456,apn,telefonica.es,telefonica,telefonica,21407# |
| Vodafone | airtelnet.es | pw,123456,apn,airtelnet.es,vodafone,vodafone# |
| Orange | orangeworld | pw,123456,apn,orangeworld,orange,orange# |
| Yoigo | internet | pw,123456,apn,internet# |
| MásMóvil | internet | pw,123456,apn,internet# |
| Pepephone | internet | pw,123456,apn,internet# |
| Lowi | lowi.private.omv.es | pw,123456,apn,lowi.private.omv.es# |
| Simyo | orangeworld | pw,123456,apn,orangeworld,orange,orange# |
| Jazztel | jazzinternet | pw,123456,apn,jazzinternet# |
| Euskaltel | i.euskaltel.mobi | pw,123456,apn,internet.euskaltel.mobi,cliente,euskaltel,,# |
| Telecable | internet.telecable.es | pw,123456,apn,internet-telecable.es,21404# |
| R | internet.mundo-r.com | pw,123456,apn,internet.mundo-r.com# |
| Lebara | gprsmov.lebaramobile.es | pw,123456,apn,gprsmov.lebaramobile.es# |
| Llamaya | internet | pw,123456,apn,internet# |
| Digimobil | internet.digimobil.es | pw,123456,apn,internet.digimobil.es,,,21403# |
| Hits | tel.hitsmobile.es | pw,123456,apn,tel.hitsmobile.es,21406# |
| Suop | inet.es | pw,123456,apn,inet.es# |
2. Press Options > New APN
3. Fill in the APN information based on your SIM card’s provider (see table below):
- Name
- APN
4. Once entered, tap Save
5. Tap the newly created APN and select Use
6. Restart the watch: Settings > Restart
Now it’s all set and ready to use.
🔧 Troubleshoot Connection Issues
If, after following these steps, the watch does not connect to the Internet, check the following:
- Verify data on the SIM: Insert the SIM into a mobile phone, disable WiFi, and try browsing the Internet to confirm that the data connection works. Also check that the roaming service is activated if necessary.
- Consider the SaveFamily SIM: Some users have reported that configuration may fail with certain operators. SaveFamily offers its own SIM card that comes preconfigured, with unlimited connectivity and no PIN, which greatly simplifies the process and guarantees compatibility.
- App registration: Remember that, after configuring the data, you must register the watch in the SaveFamily app to be able to use all its functions.