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Configure WhatsApp contacts on your SaveFamily watch

For WhatsApp contacts to appear identified by their name on your SaveFamily watch, it is necessary to save those numbers to the SIM card you use in the device.

Step-by-step process

Follow these steps to save your contacts to the SIM card:

Step 1: Transfer the SIM to a phone

  1. Turn off the watch and carefully remove the SIM card (nano-SIM).
  2. Using an adapter if necessary, insert the SIM into a standard mobile phone.
  3. Turn on the phone and verify that it recognizes the SIM card and has a signal.

Step 2: Save contacts to the SIM

  1. Open the Contacts or Phonebook application on your mobile phone.
  2. Access the phonebook settings and look for the option to save or export contacts directly to the SIM card. This menu can vary depending on your phone model.
  3. Be sure to save the numbers in international format (for example, +34 612 345 678).

Step 3: Re-insert the SIM into the watch

  1. Once the contacts are saved, turn off the phone, remove the SIM, and re-insert it into your SaveFamily watch.
  2. Turn on the watch. You may need to restart it to load the new contact list from the SIM.

Verification and important information

After completing the steps, verify the following:

  • Contacts should now appear in the watch's phonebook.
  • WhatsApp will identify these numbers and display the names in messages.
  • Incoming calls will also show the name if the number is saved.

Correct number format:
For optimal performance, always save numbers with the country's international prefix (for example, +34 for Spain).

SIM capacity:
SIM cards have a contact limit (typically between 200 and 500). If you have many contacts, save only the essential ones for using the watch.

If you encounter difficulties

If, after following these steps, you have problems, check these common points:

  1. Contacts were not saved to the SIM: Make sure you explicitly selected "save to SIM" and not just to the phone's memory.
  2. Numbers do not appear on the watch: Verify that the SIM is properly inserted in the watch and restart it. Also confirm that the numbers are in the correct international format.
  3. WhatsApp does not identify contacts: The WhatsApp application on the watch synchronizes the phonebook from the SIM. If names do not appear in chats, try closing and reopening WhatsApp on the watch.

Additional tips

  • Make a backup of your contacts on your main phone or in the cloud before modifying them.
  • This entire process should not take more than 5-10 minutes.
  • If your carrier or SIM card has a very limited capacity, consider the SaveFamily SIM Card, which is optimized for our devices.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 

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