This guide explains how to install and set up the WhatsApp application on your SaveFamily watch to start using it. It's important to meet the requirements and follow the steps in the indicated order.
Prerequisites
Before starting, verify the following points for a successful installation:
- Watch battery: Minimum 80% charge to prevent it from shutting down during the process.
- Mobile data: The SIM card inserted in the watch must have mobile data (megabytes) activated and sufficient credit.
- SaveFamily App: Make sure you have the app updated on your mobile phone.
- WiFi connection (recommended): For a faster and more stable download, connect the watch to a WiFi network from its settings.
Step-by-Step Installation Process
The installation is carried out in two phases: one from the app on your mobile and another from the watch itself.
Phase 1: From the SaveFamily App (on your mobile)
- Open the SaveFamily app on your phone.
- Go to the Settings menu for your device.
- Select the "Store" or "Shop" option.
- Search for and activate the installation of WhatsApp. This will send the download instruction to your watch.
Phase 2: From the SaveFamily Watch
- On the watch's main screen, find and tap the "Store" or "App Store" icon.
- Follow the on-screen instructions to confirm and start downloading the application.
- Once installed, open WhatsApp from the watch and complete the initial setup, accepting the necessary permissions.
Troubleshooting if an Error Appears
If you encounter an error during the process (such as a failed download or the app not activating), follow this alternative procedure:
Resolution Procedure:
- Reset device from the app:
In the SaveFamily app, go to your watch's Settings and select "Reset Device".- Important note: This step will restart certain watch settings, but it will not delete data such as contacts or history. Afterwards, you will need to re-save the main settings in the app.
- Re-save the settings:
Go back to the app's settings and re-save all important information (like your contact list). It's not necessary to enter all data from scratch; just edit and save the existing settings again. - Retry the installation:
Once this is done, repeat steps 1 and 2 of the main installation process to activate and install WhatsApp from the Store.
Quick Summary and Tips
- Key steps to remember: 1) Verify requirements, 2) Activate from the mobile app, 3) Complete from the watch.
- Tips for success:
- Use a stable WiFi connection during download and installation.
- Be patient; the download may take several minutes.
- Restart the watch after installation to ensure proper operation.
- For WhatsApp to display your contacts' names, make sure they are saved in the SIM card memory (consult our specific guide on "Contact Configuration").