How to see the watch on another family member's phone

My partner has already linked the watch. How can I see it on my phone too?

The watch is only connected once, from the first person's phone (we call them the "administrator"). Other family members join by invitation. If someone else tries to scan the QR code, they will get "unexpected error".

What you need

• The administrator's phone (the person who connected the watch first).
• The other family member's phone.
• The other family member's email address.

Step by step

1. On the other family member's phone: install the "SaveFamily Connect" app from the app store.
2. On the other family member's phone: open the app, tap "Register" and create an account with their own email address and password.
3. On the administrator's phone: open the app and tap "Account profile".
4. Tap "Linked devices". You will see the watch's name.
5. Tap the watch, then tap "Share".
6. A window will open. Enter the other family member's email address and send the invitation.
7. On the other family member's phone: open the email, find the invitation and accept it.
8. Open the app. If you still cannot see the watch, close the app completely and open it again.

When you have finished

Now both of you can see where the watch is and communicate with it.

Tips

• If the invitation does not arrive, check "Spam" and ask the administrator to send it again.

Still not working?

If it still does not work after following these steps, contact us via the chat on our website or by phone, during our customer service hours. Have your order number to hand.