I've added contacts in the new app and they're not showing up on the watch.
Only the people you add as contacts will be able to call the watch and receive calls from it.
What you need
- Your phone with the app.
- The watch, switched on and with internet.
- The phone numbers you want to add.
Step by step
- Open "SaveFamily Connect" and tap the watch.
- Go to "Contacts" or "Phonebook".
- Tap "Add".
- Enter the name and phone number. If you have an iPhone and it will not let you choose the number from your contacts, type it in manually.
- Tap "Save".
- Wait a few minutes and check on the watch that the contact appears.
When you have finished
You can now call that contact from the watch, and they can call the watch.
Tips
- If the contact does not appear on the watch, check whether the app says the watch is "offline": if so, follow this guide.
Still not working?
If it still does not work after following these steps, contact us via the chat on our website or by phone, during our customer service hours. Have your order number to hand.