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I have watches on SaveFamily Classic and on SaveFamily Connect: which app should I use?

I've got several watches. Can I see them all in the same app?

There are two apps: "SaveFamily Connect" and "SaveFamily Classic". Each watch only works with one of them. Which one depends on the watch itself, not on when you bought it: some models, such as the SaveWatch Plus 2, can work with either.

What you need

  • The box for each watch or the watch itself, to check its IMEI.

Step by step

  1. Check which app each watch needs, one by one, as explained in Which app does my watch need?
  2. If they all use the same app, you can see them all from a single account.
  3. If they use different apps, install both and create an account in each:
  4. Open each app to see its watches. The same watch does not appear in both.
  5. Do not delete SaveFamily Classic while you have any watch that uses it, or you will no longer be able to see that watch.

When you have finished

The two apps work separately: they do not share accounts or data. SaveFamily Classic keeps working as normal. We are preparing the move from SaveFamily Classic to SaveFamily Connect for the coming months: if you are interested, write to us at info@savefamilygps.com and we will add you to the list.

Still not working?

If it still does not work after following these steps, contact us via the chat on our website or by phone, during our customer service hours. Have your order number to hand.

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