Where do I set up class mode, location frequency or contacts in the new app?
These are the features we get asked about most, and where to find them.
What you need
- The watch already connected to the app (if it is not, see How to connect your new watch).
Step by step
- See where the watch is: open the app and look at the map on the home screen.
- Make the location update more often: go to "Settings", look for "Location frequency" and choose "10 minutes".
- For a more precise location: in "Settings", keep the "LBS" option turned off.
- Stop the watch ringing in class: turn on "Do Not Disturb" and choose the times. During that time, no calls come through and no alerts sound.
- Add people who can call the watch: go to "Phonebook" or "Contacts" and add their name and number.
- Install or update WhatsApp or other apps: do this from the app store on the watch itself, not from your phone.
- Connect the watch to your home Wi-Fi: do this from the watch's own settings.
- Give each watch a photo to tell them apart: in the watch's profile, tap the picture and choose a photo.
When you have finished
Changes reach the watch within a few minutes if it has internet.
Tips
- From the app, you can also wipe the whole watch and reset it to factory settings. Be careful: this deletes the contacts and photos.
Still not working?
If it still does not work after following these steps, contact us via the chat on our website or by phone, during our customer service hours. Have your order number to hand.