Frequently Asked Questions (FAQs)
About the smartwatches ⌚
- Basic Setup and Function Management of the SaveFamily Watch
- How to install and set up WhatsApp on your SaveFamily watch?
- Configure WhatsApp contacts on your SaveFamily watch
- Configure mobile data (APN) on your SaveFamily watch
- Do SaveFamily watches have a touch screen?
- Which SaveFamily models include vibration alerts?
About the app 📱
- How do I change the role or nickname of the watch?
- What App is compatible with the Watch?
- How do I connect the SaveFamily app to the watch?
- Can the app be downloaded to more than one phone? - Adding family members.
- Can multiple watches be registered in the app?
- I forgot the app password. How do I recover it?
About the SIM Card
- Everything you need to know about the ICCID code of your SIM card
- The watch does not recognize the SIM card - Solutions
- SIM Card Activation - Configuration Guide for SaveFamily Watches
- Remove the PIN: a key step for your SaveFamily device to work properly
- Do the watches need a SIM card to work?
- How much data do our watches consume?